Your personal data is completely secure at mce19. Find out exactly what data is collected, how it is protected, and what rights you have — all clearly explained here.
Mce19 is a trusted online gaming platform in Bangladesh. We take the privacy of every member seriously. This Privacy PolicyThis explains what types of personal data mce19 collects, why it is collected, how it is used, and the steps we take to keep your information safe.
By registering or using our services at mce19, you are considered to have accepted this Privacy Policy. Please read it carefully before signing up. If you have any questions, contact our support team.
Important: This policy applies solely to the mce19.pro website and application. Third-party payment gateways and game providers are governed by their own separate privacy policies.
Mce19 only collects information that is genuinely necessary to provide our services. We do not gather data we do not need. A breakdown of the data collected by category is provided below:
| Data Type | Example | Collection Time |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Registration & KYC Verification |
| Contact Information | Mobile number, email address | Register |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Deposit & Withdrawal |
| Device Information | IP address, browser type, operating system | Site Access Time |
| Gaming Information | Bet history, game logs, win/loss records | Time Spent Playing |
| Contact Log | Support chat history, email correspondence | Contact Support |
We never store your password, full bank account number, or card CVV. All sensitive payment information is always processed in encrypted form through a secure third-party payment gateway.
Data Minimization Policy: mce19 always follows a minimum data collection policy. We do not collect information that is not required to deliver a service.
Mce19 uses your information for the following purposes only. Each purpose is clearly defined, and we do not use your data beyond what is listed here:
Responsible Gaming: mce19 may analyze your gaming patterns to detect signs of potential addiction and offer support when needed. This is done entirely for your protection.
Mce19 uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help improve your browsing experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and ensuring security | Deleted when the session ends |
| Functional Cookies | Remembering language preferences and display settings | 30 days |
| Analytics Cookie | Collecting site usage statistics | 1 year |
| Security Cookie | Fraud & Bot Detection | 7 days |
You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause certain site features to stop working correctly. We recommend keeping essential cookies enabled to ensure login and payment features function properly.
Mce19 protects your personal data using industry-leading technology. Our security framework operates across the following layers:
That said, no digital system is completely risk-free. In the event of a security breach, we will notify you and the relevant authorities as quickly as possible in accordance with applicable law.
As a member of mce19, you have the following rights over your personal data. To exercise any of these rights, please contact our support team:
You have full control over your personal data at mce19. Each of your rights is detailed below.
You have the right to know what information mce19 holds about you and to receive a copy of that data.
If any of your stored data is incorrect, you can request a correction and we will act on it promptly.
In certain circumstances, you may request that your personal data be deleted. However, where legal obligations apply, it may not be possible to erase all data.
In certain cases, you may request that the processing of your data be restricted — for example, if the accuracy of the data is in dispute.
You have the right to receive your data in a standard, machine-readable format and to transfer it elsewhere.
You have the full right to object to marketing communications or specific data processing activities and to opt out at any time.
To exercise any of the rights above, email our support team: [email protected] — We will respond within 30 business days.
Every transaction and communication is protected with 256-bit SSL encryption. The entire journey from sending to receiving data remains fully encrypted.
Mce19 never sells your personal information to third parties. Your data is used solely to provide our services.
Regular penetration testing is carried out by external security specialists. Any vulnerabilities identified are addressed promptly.
In the event of a data breach, we are required to notify you and the relevant authorities as quickly as possible in accordance with applicable regulations.
Only authorized personnel can access your data. All access is logged and reviewed on a regular basis.
You can manage your marketing preferences, cookie settings, and communication preferences directly from your profile settings.
Mce19 retains your data for as long as necessary or legally required. The retention periods for each data type are outlined below:
Once the stated retention period has ended, we securely and permanently delete or anonymize your data so that you cannot be identified in any way.
Mce19 is strictly for users aged 18 and above. We do not knowingly collect data from minors.
Age is verified at registration and reconfirmed during the KYC process. If a member registers with an incorrect age, the account will be suspended and all associated data will be deleted immediately.
If you believe a minor is using our platform, please [email protected]to let us know.
Mce19 primarily operates in Bangladesh; however, some of our technical infrastructure may be hosted on servers located abroad. If your data is transferred outside Bangladesh, we ensure that:
Contact our support team for more details on data transfers.
If you have any questions, concerns, or complaints about this Privacy Policy, please contact our Data Privacy Team. We treat every request seriously and do our best to respond as quickly as possible.
Policy Updates: mce19 reserves the right to update this Privacy Policy at any time. For any significant changes, advance notice will be provided via your registered email or a notice on the site.